Given the current health care environment with COVID – 19,
all new ISAEC low back RAC referrals have been on hold effective March 19, 2020 
​until precautions for non-urgent outpatient care are lifted.

As per our established referral criteria, emergent and urgent referrals are out of scope and should continue to be directed to the emergency department and/or a surgeons’ office for further screening and evaluation as appropriate.  

Some regions may be offering virtual care
​please contact your region to find out. ​

​Have an upcoming Virtual Assessment?
Learn how to prepare for your appointment.

General patient questions about the ISAEC Program? Click here.

General primary care provider questions about the ISAEC Program? Click here.

Are you a Primary Care Provider who wants to obtain referring privileges? Click here .

ISAEC is an innovative, upstream, shared-care model of care in which patients receive rapid low back pain assessment (less than four weeks on average), education and evidence-based self-management plans. It is designed to decrease the prevalence of unmanageable chronic low back pain, reduce unnecessary diagnostic imaging as well as unnecessary specialist referral. 

In April 2018, the ISAEC Program began rolling out across Ontario in a phased approach as part of the Ministry of Health and Long Term Care's exciting vision for musculoskeletal care. During this expansion services may not be immediately available in your area. Nonetheless, your Local Health Integration Network (LHIN) is diligently working to make this program available for all patients that meet the program criteria. 

It is important to also note that until ISAEC is fully rolled out to all primary care providers (PCPs), referral into the program is only available to patients whose family doctor or primary care nurse practitioner has enrolled in the program. 

We appreciate your patience and continued interest in this program. 

The ISAEC Program is funded by the Government of Ontario.

Suffering from low back pain?
Please ask your Primary Care Provider (PCP) about being referred to the program.

​NOTE: Referral into the program is only available to patients whose PCP has enrolled in the program. Please check with your PCP. 

Already referred?  
Please complete the Patient Intake Form before your appointment.

Exercise Videos
To access the low back pain exercise videos please click here

Patient Intake Form
To optimize your time with your Advance Practice Provider, we recommend that you download and complete the Patient Intake Form prior to your first appointment.

Patient Intake Form
File Size: 696 kb
File Type: pdf
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Formulaire d’Admission du Patient
File Size: 621 kb
File Type: pdf
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